All returns must be in original packaging and accompanied by the original receipt and returned within 30 days of purchase date. All sales are final after 30 days.

Returns must have a Return Authorization (RA) number, which may be obtained by email from cozzisports@gmail.com. The RA number must appear clearly on the out side of the box.

All return shipping charges are the responsibility of the customer and are not refundable unless the return results from an error on the part of cozzisports.com We will not accept COD charges. All returns must be made by UPS Ground or USPS (United States Postal Service) regular service to

 

DMC Sports

 3345 Hillside Ave

 New Hyde Park, NY 11040

Shipping and Handling charges are not refundable

We will not charge a restocking fee on items returned due to our error and we will rectify such problems promptly and without further charge to our customer.

 

A 10% restocking fee is applied if a return is requested after 21 days. We may charge a 20% restocking charge on items returned for exchange, or simply returned for other reasons or which are not in NEW condition which includes items not in original packaging.

 

Any Figure Skating Boot sold that has had holes drilled into them by the customer or another shop for the purpose of mounting a blade will be considered used, and will not be eligible for a refund.

If a parcel is refused, original and return shipping charges will be charged to your original form of payment

We understand that it may be necessary for an item to be exchanged due to fitting requirements. Requests for exchanges must be made in advance, by email to dmcsportsli@gmail.com. Please include the reason for the request for exchange. We will generate an RA number by return email.

In the case of all adjustments to your credit/debit card account, please allow up to two billing cycles for the adjustment to appear. We will process all refunds within 7 days of receipt of the returned merchandise.